Our platform is your solution to omnichannel customer care. Whether it's customer service, sales, or tech support and no matter how your customers choose to connect – phone, email, social media, live chat, text/SMS, or video.
CICC.work was founded in 2013 on the belief that we could do it better. Out think, out hustle and out perform the competition are CICC.work values. That’s why being competitive is in our culture; and winning is what we do. When we can’t win, we aspire to innovative more aggressively and adapt smarter than others to get the best results possible for our clients.
Top-shelf agents to handle any level or any type of customer inquiry. Developing and empowering the right people is at our core because dedicated people drive results.
Processes are in a constant state of improvement to deliver success to clients. Efficiency and performance are under constant scrutiny at CICC.work in order to reduce call times, improve quality, lower costs and improve the customer experience for clients.
Utilizing the top technologies and staying on top of the latest advancements that work is another edge CICC.work is known for. We innovate and adopt new methods to provide breakthrough advancements for our clients.